Privacy Policy

1. Information We Collect

We collect personal information that you provide directly to us when registering an account, purchasing products, signing up for newsletters, or contacting our plant care support team.

• Account Details (Name, Email, Password)
• Transactional Info (Shipping address, Phone number, Billing details)
• Customer Feedback & Plant Care queries

2. How We Use Your Data

The primary purpose of collecting personal information is to provide you with a smooth, premium shopping experience. We use your data to:

• Process and deliver your live plant orders securely
• Optimize plant delivery routes and timing to ensure optimal plant freshness
• Respond to support queries and offer tailored botanical care guides
• Deliver exclusive promotional offers and announcements (with your consent)

3. Data Protection and Security

We implement state-of-the-art security measures to defend your personal data from unauthorized access, disclosure, modification, or destruction. We utilize SSL encryption for all transaction details and secure, tokenized payment pathways.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We share details strictly with trusted services that help us run our store and deliver your orders (e.g., direct botanical delivery drivers and payment processors).

5. Your Choices and Rights

You can review, update, or request the deletion of your account details by accessing your **Dashboard** or by sending an email directly to our support team at **info@myplantstore.me**.